Practical help for urgent sightings
Choose the situation closest to yours. Each guide explains the safest immediate response, what information to provide and how Harley approaches the call-out.
24/7 availability · Call-out fee applies · Greater Sydney
Genuine Harley field photograph Residential, commercial and community sites
Choose the service that best matches the location and circumstances of the sighting for practical safety and call-out information.
Harley provides professional snake capture and humane reptile relocation across Greater Sydney. If a snake is visible now, create distance and call 0411 103 488.
For snake sightings where people, pets, customers or workers may be at immediate risk. Create distance, control the area and call Harley.
A snake inside a home is stressful, but rushing toward it increases the risk. Move people and pets away, preserve a safe exit and call Harley.
Snakes may cross lawns, rest near pools or disappear into dense garden cover. Bring people and pets inside, give the animal space and call Harley.
Garages and sheds contain blind corners, stored materials and machinery. Keep the space closed if safe, stop moving items and call Harley.
If a pet notices the snake first, do not get between them. Contain animals only when it is safe and call Harley for professional removal.
Move students to another supervised area, isolate the sighting location and call Harley. Staff should manage people, not attempt a capture.
Protect staff, customers and contractors by stopping activity in the affected area and arranging licensed professional removal.
Large properties create different access, animal and storage risks. Keep clear of long grass and materials, contain animals where safe and call Harley.
Colour and size can be misleading. If a clear photo can be taken without moving closer, send it to Harley and keep watching from a safe position.
One clear point of contact
Share the location, where the snake was last seen, whether it is indoors or outside, and whether children, pets, staff or customers are nearby.
01 Keep people and pets away
02 Do not touch, trap or corner the snake
03 Watch from a safe position if possible
Urgent help across Greater Sydney
Keep your distance, keep people and pets away, and call Harley.